-rgb.png){kind=logo}
-rgb.png){kind=logo}
Newcastle
One accountable team for Newcastle's regulated firms.
Newcastle anchors the North East's economy, with a financial and professional-services core and a base of accountancy, advisory and wealth-management firms across Tyneside. We have offices in Edinburgh and London, and Edinburgh is a short hop up the line, so we can be on the ground when it helps and remote the rest of the time.
It was the first city in the world to be lit by electric light. In 1880, thanks to Joseph Swan's incandescent bulb, Newcastle's Mosley Street became the first public street anywhere lit by electricity. Tell us where your IT and security are now, and we will tell you what good looks like.
what we do
IT support, cyber security and AI for Newcastle firms
IT Support in Newcastle
Fully managed day-to-day IT for Newcastle and Tyneside firms, run as one controlled environment rather than a patchwork of separate suppliers.
- Devices, identity and Microsoft 365
- Backup and monitoring
- A support desk that knows your setup
- 15 to 25 minute response for in-contract clients
Cyber Security in Newcastle
Security built into how your IT is run, with the controls Newcastle's FCA-regulated wealth and accountancy firms need to evidence.
- Cyber Essentials Plus certified
- Multi-factor authentication and conditional access
- Independent backup of your data
- A configuration you can show an auditor
AI Consultancy in Newcastle
Automation introduced under control inside your own Microsoft tenant, so the time it saves never costs you control of your data.
- Where AI is sound, and where it is not
- Built inside your existing tenant
- Used on the operational drudgery, not client service
- A clear view before anything is switched on
faq
IT support in Newcastle, answered plainly
We have offices in Edinburgh and London and look after firms right across Newcastle and Tyneside. Day-to-day IT and security are run remotely by the same team that knows your environment, and we are on the ground in person when it helps.
Most day-to-day IT and security is run remotely. When something needs hands on a machine, we draw on a trusted network of vetted on-site engineers, our smart hands, who come to your office to set up devices, make changes and handle the physical work, alongside our team. You get someone on site when you need it, not just a phone line.
Wealth managers, accountancy practices and professional-services firms, typically of five to fifty people, across Newcastle and Tyneside. The common thread is that they are regulated, hold sensitive client data, and want IT and security run as one accountable job rather than split between suppliers.
did you know?
Newcastle lit the world's first electric street
Switched on in 1880
Joseph Swan demonstrated a working incandescent light bulb in Newcastle, and in 1880 Mosley Street became the first public street in the world lit by electric light. The North East switched on the modern world.
areas we cover