When we built Novix IT, we started from a simple belief: if our clients love what we do, they will tell people. People First is our core value, and this programme is how we say thank you for an act of trust that no marketing budget can buy.
We would rather grow through the people who already know our work than through advertising.
Email referrals@novixit.co.uk with the business name, your contact’s name and job title, and their business email or phone number. That is all we need, and please do not send us anything more than that.
We will confirm we have your referral within ten working days. Then we approach your contact, mention that you introduced us, and take the conversation from there. If they would rather we did not, we stop.
If they sign up for managed IT or cyber security, your referral has landed.
Your fee is paid at the end of the fourth month, once they have been with us for at least ninety days and everything is settled. Payment is by bank transfer.
Up to £750 for every business you introduce that becomes a managed IT or cyber security client. The exact figure is £750, or one month of their fee if that comes to less than £750, and it is worked out on their recurring monthly charge before VAT, not counting add-ons, licences or hardware.
One fee per business referred, however much they go on to buy from us.
Project work sits outside this. If your introduction leads to a project rather than an ongoing contract, we may pay a fee of up to 8% of the project value at our discretion, but there is no automatic entitlement.
Amounts and rules differ outside the United Kingdom. If you are in the EU, the UAE or the US, the terms set out what applies to you.
If you are an employee, director, adviser or contractor of the business you introduce, you need to tell them in writing that you stand to receive a fee from us, and how much, before they sign anything. Send us a copy of that email and we are all covered. Without it we cannot pay you, and there are no exceptions. This protects you as much as it protects us.
If the business is already a client, a former client, or already in our system as a lead or a contact, we cannot pay a fee on it. We will tell you within ten working days if that is the case, so you are never left guessing.
If the client leaves within their first year, we ask for part of the fee back on a sliding scale that runs out after twelve months. We do not ask for anything back if they leave because of something we did, and we never chase amounts of £100 or less.
The fee is income. If you are VAT registered, invoice us and we will pay the VAT on top.
Send us their details and we will do the rest.
Full details in the Referral Programme Terms and Conditions.
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