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Austin
Remote-first IT, cyber security and AI for Austin firms.
Austin is one of the world's fastest-growing technology and financial hubs, its Silicon Hills home to a dense community of fast-scaling and professional-services firms. Novix IT is a UK firm, based in Edinburgh with a London office, and we work with selected Austin firms remotely, running their IT and security as one accountable team across the time zones.
It is a city built on a self-starter story. Michael Dell founded Dell from a University of Texas dorm room in Austin in 1984, the seed of the city's Silicon Hills. Tell us where your IT and security are now, and we will tell you what good looks like.
what we do
IT support, cyber security and AI for Austin firms
IT Support in Austin
Fully managed day-to-day IT for Austin firms, delivered remotely as one controlled environment and planned around UK and US hours.
- Devices, identity and Microsoft 365
- Backup and monitoring
- A support desk that knows your setup
- 15 to 25 minute response for in-contract clients
Cyber Security in Austin
Security built into how your IT is run, with controls that stand up to both UK and US expectations, evidenced and auditable.
- Cyber Essentials Plus certified
- Multi-factor authentication and conditional access
- Independent backup of your data
- A configuration you can show an auditor
AI Consultancy in Austin
Automation introduced under control inside your own Microsoft tenant, so the time it saves never costs you control of your data.
- Where AI is sound, and where it is not
- Built inside your existing tenant
- Used on the operational drudgery, not client service
- A clear view before anything is switched on
faq
IT support in Austin, answered plainly
No. Novix IT is a UK firm, based in Edinburgh with a London office, and we work with selected Austin firms remotely. We run your IT and security as one accountable team and plan our hours around the time difference.
The great majority of what we do is delivered remotely. Where genuinely physical work is needed on the ground in Austin, we coordinate it with trusted local providers rather than claim an on-site team we do not have. We are straight with you about what is remote and what is local.
Scaling technology firms and professional-services businesses, typically of five to fifty people, that want UK-grade, accountable IT and security. The common thread is that they handle sensitive data and want it run as one accountable job rather than split between suppliers.
did you know?
Austin is where Dell began in a dorm room
Silicon Hills
Michael Dell started the company that bears his name from a University of Texas dorm room in Austin in 1984, building PCs to order. It grew into one of the world's largest technology firms and helped turn Austin into the hub now known as Silicon Hills.
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