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Dubai

/ IT Support in Dubai /

Dubai

Remote-first IT, cyber security and AI for Dubai firms.

Dubai is a global centre for finance, trade and technology, with a fast-growing community of wealth managers, advisory and professional-services firms, many with UK links. Novix IT is a UK firm, based in Edinburgh with a London office, and we work with selected Dubai firms remotely, running their IT and security as one accountable team across the time zones.

It is one of the most forward-leaning places on earth for technology. In 2017 the UAE appointed the world's first government Minister of State for Artificial Intelligence, part of a national push that has made Dubai a leader in applied AI. Tell us where your IT and security are now, and we will tell you what good looks like.

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what we do

IT support, cyber security and AI for Dubai firms

IT support in Dubai

IT Support in Dubai

Fully managed day-to-day IT for Dubai firms, delivered remotely as one controlled environment and mindful of the Gulf time zone.

  • Devices, identity and Microsoft 365
  • Backup and monitoring
  • A support desk that knows your setup
  • 15 to 25 minute response for in-contract clients
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Cyber security in Dubai

Cyber Security in Dubai

Security built into how your IT is run, with controls that stand up to both UK and international expectations, evidenced and auditable.

  • Cyber Essentials Plus certified
  • Multi-factor authentication and conditional access
  • Independent backup of your data
  • A configuration you can show an auditor
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AI consultancy in Dubai

AI Consultancy in Dubai

Automation introduced under control inside your own Microsoft tenant, fitting for one of the world's most AI-forward cities, so the time it saves never costs you control of your data.

  • Where AI is sound, and where it is not
  • Built inside your existing tenant
  • Used on the operational drudgery, not client service
  • A clear view before anything is switched on
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faq

IT support in Dubai, answered plainly

No. Novix IT is a UK firm, based in Edinburgh with a London office, and we work with selected Dubai firms remotely. We run your IT and security as one accountable team and plan our hours around the time difference.

The great majority of what we do is delivered remotely. Where genuinely physical work is needed on the ground in Dubai, we coordinate it with trusted local providers rather than claim an on-site team we do not have. We are straight with you about what is remote and what is local.

Wealth managers, advisory and professional-services firms, typically of five to fifty people, often with UK links, that want accountable IT and security. The common thread is that they handle sensitive client data and want it run as one accountable job rather than split between suppliers.
did you know?

Dubai appointed the world's first AI minister

The Dubai skyline

A national bet on AI

In 2017 the UAE created the world's first Minister of State for Artificial Intelligence, part of a national strategy to put AI at the centre of government and the economy. Dubai has since become one of the most AI-forward cities anywhere.